Effective Date: July 03, 2025
Caribou Select is a lead generation brand operated under Caribou Capital (Pty) Ltd, a company registered in the Republic of South Africa. We are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and applicable digital marketing laws.
1. Who We Are
Trading Name: Caribou Select
Registered Company: Caribou Capital (Pty) Ltd
Registration Number: 2022/800729/07
Business Address: 20 Amble Way, Melkbosstrand, Cape Town, 7441
Contact Email: info@caribouselect.com
2. What Personal Information We Collect
- Full name
- Email address
- Contact number
- Your financial planning needs or interests
- Your personal financial data as provided by you
- IP address, browser info, and device ID (via analytics and ad tracking tools)
3. How We Collect Your Information
- When you fill in a contact or lead form on our website
- When you engage with our digital ads (e.g., via Meta/Facebook, LinkedIn)
- When you browse our website (via cookies and tracking scripts)
4. How We Use Your Information
- To connect you with a licensed financial advisor affiliated with Caribou Capital
- To contact you for consultation or follow-up
- To improve our marketing and lead generation systems
- To meet regulatory obligations or audit requirements
5. Data Sharing and Access
- Advisors or teams within the Caribou Capital intergroup structure
- Contracted third-party financial advisors, where appropriate
- CRM platforms, specifically HubSpot, for secure storage and processing
- Service providers involved in our digital operations (e.g., scheduling tools, email systems)
- We do not sell your data to third parties
6. Cookies and Tracking Tools
We use cookies, Meta Pixel, and LinkedIn Insight Tag to:
- Track website activity
- Optimize ad performance and conversions
- Retarget or re-engage users on social platforms
You may manage or disable cookies in your browser. To opt out of interest-based advertising:
https://optout.aboutads.info
7. Your POPIA Rights
- Request access to your personal information
- Ask us to correct or delete your personal data
- Object to the processing of your data for direct marketing
- Lodge a complaint with the Information Regulator (South Africa)
To exercise these rights, please email: info@caribouselect.com
8. Information Security
We use technical and organizational safeguards to keep your personal information safe and confidential.
All data is stored securely on CRM/other cloud infrastructure, with limited access to authorized personnel.
9. Data Storage and Transfers
Your information may be stored or processed on servers outside South Africa.
Caribou Capital ensures that such service providers maintain adequate data protection standards.
10. Policy Changes
We may update this Privacy Policy from time to time.
The most current version will always be accessible on this website.
Contact Details
Caribou Capital (Pty) Ltd
20 Amble Way, Melkbosstrand, Cape Town, 7441
Email: info@caribouselect.com